Gift Vouchers
Amble at Hahndorf will not be responsible for vouchers lost, stolen or expired. Vouchers are valid for six months and are not redeemable for cash.

Charging Information
We accept payments by visa and mastercard.

Cancellation Policy

A full refund of any monies paid will be given if the booking is cancelled in writing more than 30 days prior to arrival. Cancellations notified in writing 30 days or less but more than 15 days prior to arrival forfeit 50% of Cancellations notified in writing less than 14 days prior to the arrival date will forfeit all monies paid. 

NOTE: We recommend that you take out travel insurance to provide protection against loss due to illness, injury, loss of luggage and cancellation of travel.

Security of credit card information

We do not store any credit card numbers for any payment made through this web site. The real time eCommerce system allows us to accept a card number, process it, and record only the details of the transaction (success or failure, amount), never the card number. If you at any time believe that your credit card number or transaction has been compromised in any way, please notify us immediately.

Industry standard 128-bit SSL (secure sockets layer) is utilised for transaction submission to the gateway. From there the data is encrypted using 1024-bit RT4 for key exchange and 3DES (triple 56-bit keys) for transaction submission through to the australian banking network over SSL once again.

Type of Information
Clients’ personal information is usually collected through information provided by you on your client cards and through promotions, competitions and consumer queries. The information may include:

    * your name, postal address, contact number(s) and email address
    * information about your preference for products or services we offer from time to time
    * information on any health conditions you may have
    * your credit card details
    * information on the products and services we have provided to you
    * details of any prizes you may have won
    * a record of any queries you have made

Cookies
Amble at Hahndorf may use ‘cookies’ on our website. Cookies are an industry standard and most major websites use them. A cookie is a small text file that our website may place on your computer. Usually, cookies are used as a means for our website to remember your preferences. As such, cookies are designed to improve your experience of our website.

In some circumstances, cookies may collect and store personal information about you. Amble at Hahndorf extends the same privacy protection to your personal information, whether gathered via cookies or from other sources. Most internet browsers are pre-set to accept cookies however you can adjust your Internet browser to disable cookies or to warn you when cookies are being used. However, if you disable cookies, you may not be able to access certain areas of our website or take advantage of the improved website experience that cookies offer.

Disclosure and Use of Information by Third Parties
Except where you are otherwise notified, Amble at Hahndorf does not sell, rent or otherwise make available any personal information to third parties.

Data Quality

Amble at Hahndorf takes all reasonable precautions to ensure that the personal information we collect, use and disclose is accurate, complete and up-to date. However the accuracy of that information depends to a large extent on the information you provide. That’s why we recommend that you contact us and:

    * let us know if there are any errors in your personal information; and
    * keep us up to date with changes to personal information such as your name and address.